How to use your insurance or what to do if you are sick
- Call our 24-hour call-center. You can find the telephone number on your insurance card (8-495-664-20-03, 8-925-011-48-82).
- Tell your full name, number of your insurance card, explain what happened and where are you now.
- Insurance company will book you an appointment with the doctor.
- At the clinic it is necessary show your passport, certificate of the insurance, health insurance card, so don’t forget to take them.
To call an ambulance or call a doctor use these numbers:
+7 (495) 137 85 31, 8-925-011-48-82. Doctor home visit is available from 08-00 till 13-00.
If you have dental pain, call: +7 (495) 137 85 31, 8-925-011-48-82.
It is strictly forbidden to hand over your certificate of the insurance or your insurance card to anybody. In case of handing over the certificate of insurance or the insurance card the contract will be rescinded without refund.
We are always ready to help you or to answer any your questions!
Telephone numbers: +7 (495) 137 85 31, 8-925-011-48-82
- You don’t know which doctor to visit?
- Can’t describe your symptoms properly?
- Don’t understand something in the doctor’s instructions?
You can ask any question here. You will get the answer of the doctor by e-mail in 24 hours.